The problem
You'll recognise at least one of these. NRR flat despite CS investment. PS margin scrutinised but misunderstood. Coverage models that leave your highest-potential accounts underserved. Sales, Services and Customer Success operating as sequential handoffs rather than a coordinated revenue system. Or perhaps post-sales is growing fast and you're not yet sure how to build it for the long term.
The fix isn't more headcount or a new playbook. It's understanding exactly where revenue is leaking — or being left on the table — and fixing it in the right order.
What we do
Glendower Advisory works with Series B and C PE-backed and founder-led B2B SaaS businesses ready to treat post-sales as a revenue system.
We offer two things:
A forensic diagnostic of your post-sales revenue system — interviews, data, documentation — delivered as a board-ready report with a prioritised intervention roadmap. Fixed fee. Four weeks. £18,000. If you proceed to a fractional engagement within 30 days, the diagnostic fee is credited against the first month.
Fractional leadership to implement the fixes — from £9,600/month at 2 days per week, flexing to 3 days as scope warrants. A typical engagement runs three months: diagnostic phase into implementation phase, with a clear deliverable at each stage.
Nick Jones — Founder
Twenty years building post-sales systems that grow revenue — not just protect it.
MD EMEA & APAC at Lucidworks: PS revenue 5x, ARR 250% growth. Founded and sold Cirrus10. Built a 140-person PS organisation at OpenText.
The through-line across all three: designing the system, then running it.
Thinking
→ Beyond the Moat: The Revenue Architecture Question Every CEO Should Be Asking → From Underpriced to Strategic: How We Transformed Enterprise Accounts Left to Churn → Why SaaS Companies Struggle with European Expansion (and How to Get It Right) → Read more on LinkedInIf any of this sounds familiar, let's have a conversation. I work with a small number of Series B and C SaaS businesses at any one time — so fit and timing matter to me as much as they do to you. The diagnostic is £18,000, four weeks, fixed scope, with a clear deliverable at the end. If you proceed to fractional leadership within 30 days, the diagnostic fee is credited against month one.