The problem
The symptoms are familiar. NRR flat despite CS investment. PS margin scrutinised but misunderstood. Coverage models that leave your highest-potential accounts underserved. Sales, Services and Customer Success operating as sequential handoffs rather than a coordinated revenue system.
The fix isn't more headcount or a new playbook. It's understanding exactly where revenue is leaking — and fixing it in the right order.
What we do
Glendower Advisory works with PE-backed and founder-led B2B SaaS businesses ready to treat post-sales as a revenue system.
We offer two things:
A forensic diagnostic of your post-sales revenue system — interviews, data, documentation — delivered as a board-ready report with a prioritised intervention roadmap. Fixed fee. Four to six weeks. £24,000.
Fractional leadership to implement the fixes — either post-sales or regional GTM.
Nick Jones — Founder
Twenty years building post-sales systems that grow revenue — not just protect it.
MD EMEA & APAC at Lucidworks: PS revenue 5x, ARR 250% growth. Founded and sold Cirrus10. Built a 140-person PS organisation at OpenText.
The through-line across all three: designing the system, then running it.
Thinking
→ Beyond the Moat: The Revenue Architecture Question Every CEO Should Be Asking → From Underpriced to Strategic: How We Transformed Enterprise Accounts Left to Churn → Why SaaS Companies Struggle with European Expansion (and How to Get It Right) → Read more on LinkedInIf this is your problem, let's talk about whether I'm the right person to fix it. £24,000 diagnostic. Fractional engagements by arrangement.