Glendower Advisory
Revenue Architecture
The problem
The symptoms are familiar. NRR flat despite CS investment. PS margin scrutinised in isolation. Coverage models that systematically underinvest in the highest-potential accounts.
Sales, Professional Services and Customer Success operating as sequential handoffs rather than a coordinated revenue system. The fix isn't more headcount or a new playbook.
It's redesigning the system.
What we do
Glendower Advisory works with B2B SaaS leadership teams — CROs, CCOs, and the CEOs and PE partners who back them.
We diagnose and fix the structural gaps between Sales, Professional Services and Customer Success that suppress NRR and misrepresent post-sales value to the board.
Nick Jones — Founder
Twenty years building and scaling post-sales systems across EMEA and APAC.
Former MD EMEA & APAC at Lucidworks — PS revenue 5x, ARR 250% growth. Founded Cirrus10, acquired by Lucidworks. Built a 140-person Professional Services organisation at OpenText.
Thinking
→ Beyond the Moat: The Revenue Architecture Question Every CEO Should Be Asking → From Underpriced to Strategic: How We Transformed Enterprise Accounts Left to Churn → Why SaaS Companies Struggle with European Expansion (and How to Get It Right) → Read more on LinkedInIf the problem is revenue architecture — whether that's a leadership role or an advisory engagement — I'd like to hear about it.